2 reviews for StepCapture
01 Customer(s) recommended this item
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A good start
StepCapture is a new offering in a highly crowed space. I’ll state at the outset that I’m a user who uses this mostly for tech support and helping people accomplish things directly vs as a broad tool for creating SOPs. As such, I’ve not used things like the AI features as much and have focused a lot on the user experience. Here a few things have stood out to me:
1) use of the Chrome plugin makes capture and creation of the guides very easy. Once I understood how to use the tool, it was extremely simple to quickly create and share guides.
2) Sharing is a core feature. This tool makes it very easy to collaborate and share. I have not used these features much as I am making guides that I share directly with people, but for those that need strong collab. features; it’s clear that this area is one of the most advanced parts of the offer.Areas for improvement:
1) Certain aspects of the onboarding process are, somewhat ironically, using a different tool than StepCapture. One example is when the tool takes you to a screen to show you how to start your first capture, it’s showing you an animation of where to click and what happens. It’s really helpful and useful; unfortunately that’s not what StepCapture does. Perhaps this is a roadmap feature (I would love to see it) but it was a bit confusing to go through their onboarding process explained in a tool that isn’t the one that’s been created with a use case of onboarding people.2) The defaults for where a user clicks in the images shown are a light blue circle. There are some options to change the color and to make it a box around the element instead (great options I was glad to see) but other options would also be welcomes (some other tools have a hand that moves to the element and clicks for instance).
3) Privacy features also are there from the start. The ability for fairly different types of blurring to be done (and my understanding is that there is more on the roadmap) really help with preserving privacy and helping with common guide tasks like logins into systems or protecting things like private URLs.
Suggestions:
1) ability to capture animated GIFs as well as just static images
2) ability for a person to narrate what is happening (for audio track, speech to text translation for copy, or (ideally) both)
3) ability to edit the images taken (the editor does let you open the images but at present I couldn’t find any editing features such as putting text call outs, added boxes, added blurs, etc. on the image)
4) image zoom and cropping would really help focus users of the guides on the area that is most important, sometimes with a big screen and a lot of data on it, it can be very hard for the user to see the section you really want them to focus on
5) some of the user experience pieces could probably use some fresh eyes. For instance, I’m not sure why the chrome plugin and the web app use different icons for accessing settings but it had me wondering what some of the buttons were for till I clicked them. Similarly, things like pressing the “home”(?) button on the chrome plugin makes the sidebar go away, I was expecting it to take me back to the main screen, not close it but apparently I need to click on the left facing chevron to go back to the main screen, Little things like this aren’t a huge deal but it will help users if there is a consistency in experience and look in them to what they are used to.All in all, this is a fine effort and a great V1 with a lot of really good things on the roadmap and two very impressive founders. I’m happy I bought it and I’m hoping that they continue to improve the offer as I think it could be really great and the last tool I really liked just got acquired (so I’ve had to search for a great new tool).
April 21, 2025Verified Review
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2. Capture User Actions as Every action is paired with adaptive screenshots and detailed interaction logs, preserving context effortlessly




Hi Adam,
First of all, thanks for taking the time to write a detailed review. Also, thank you for checking our roadmap and sharing your thoughts on it.
We are glad to hear that you liked the product. We are very focused on what we are doing. We are not planning to add too many features that will make the product hard to understand and use, but we are definitely taking user feedback and planning how we can add user-requested features while maintaining our core vision.
Here are some replies to your feedback and suggestions so that you and others can understand that we are actively working on the product:
1. Yes, we are actively working on the extension to add more blur options, and in the future, we will have blur fine-tuning as well.
2. Yes, we are going to add the ability to add custom images and GIFs from the capture edit page by the end of April 2025.
3. We don’t have any plans to add the audio track or speech-to-text feature yet, but we are adding this to our feedback page, and we will definitely check how we can plan this to get it working while maintaining our core vision about StepCapture.
4. The auto zoom and step image opening in a lightbox (popup view) feature is going to be added next week. Also, thanks for reporting these UI feedback; these will be fixed as well by the end of next week.
I know we are in a very crowded place and have a lot to do to catch up with others, but the way we are thinking about StepCapture is very different from all the other competitors. We have lots of cool features on our roadmap that we will ship in the coming months, especially like the Guide Me, Pin Captures, and the Create Page with Captures features. These features will help teams like yours share and follow processes much faster and better.
I would love to know your feedback after we launch these core features. Until then, please use StepCapture and share any other feedback or improvements that you think need to be made before you and your team use StepCapture as your go-to tool for documenting processes.
Thanks,
Nafi from StepCapture