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Knowledge Base Platform
Document360 is your go-to solution for creating a comprehensive knowledge base that improves both customer support and internal collaboration. With its intuitive platform, businesses can effortlessly create, collaborate on, and publish self-service resources for customers and staff alike.

General Information about Document360

Document360 is a user-friendly cloud-based software tailored to help businesses build, collaborate on, and share knowledge bases with ease. Packed with features like category management, version control, detailed analytics, and seamless integrations with third-party tools, it streamlines knowledge management.

Users can create comprehensive articles effortlessly using the markdown editor, enriched with images, videos, and code snippets. Its intelligent search powered by AI ensures swift access to relevant information. Plus, with role-based access control, you can manage content securely.

This versatile platform supports multiple languages and can be personalized to align with your brand’s identity. Thanks to its robust API, you can integrate Document360 seamlessly with your existing workflow tools. Whether you’re looking to enhance customer support, reduce tickets, or boost satisfaction, Document360 is the ultimate solution.

Document360 Features

  1. Cloud-Based Platform: Document360 is a robust knowledge base software hosted in the cloud, enabling businesses to effortlessly create, collaborate on, and publish a self-service knowledge portal.
  2. Comprehensive Article Creation: With Document360’s intuitive platform, users can craft detailed articles using a markdown editor, incorporating images, videos, and code snippets to provide comprehensive information.
  3. AI-Powered Search Functionality: Document360 features an advanced AI-powered search functionality, ensuring users can quickly and easily locate the information they need amidst the wealth of knowledge available.
  4. Role-Based User Access Control: Document360 offers secure content management through role-based user access control, allowing administrators to designate access levels based on roles, ensuring that sensitive information remains protected.
  5. Customizable and Multilingual Support: Document360 supports multiple languages and offers extensive customization options, allowing businesses to tailor the platform to match their brand’s unique aesthetic and linguistic requirements.
Premium Perk

First 6 months Free

Up to $3594 in savings

Available For:

Eligibility Requirements:

  • Must be a new customer of Document360
  • Startup must be a registered entity offering products, applications or services with a live website
  • Must have less than 50 employees
  • Must have raised less than $5 million in funding
  • Associated with a startup accelerator, incubator, VC, or startup community like RocketHub