The All-In-One Toolkit for Customer Engagement.
Need a tool to help your business respond to customer questions and queries fast? Want to use help desk software, but find that it’s too complicated and hard to set up?
Why not use an all-in-one customer engagement toolkit that was designed from the ground up for small to medium sized businesses that’s simple, easy to set up, and will increase your customer support efficiency tremendously.
Introducing ThriveDesk.
Use a common inbox to which all customer conversations, chats, and queries are directed. Store all customer data in the CRM.
Optimize conversions, prevent cart abandonment, and be there for your customers when they need you with ThriveDesk’s Live Chat feature.
Reduce the number of support emails, facilitate self-service, and improve resolution times with a repository of articles that helps customers find answers to their problems.
Bootstrapped Startups, Small and Medium Sized Businesses, eCommerce Businesses, WordPress Plugin & Theme Businesses
Organize, collaborate, automate, personalize, track, and make life easy with shared inbox.
According to a survey, 68% customers engage in live chat and 63% prefer getting back to a website with live chat for repeat purchase. Reach more customers with less effort even if your team is busy or unavailable to chat live. ThriveDesk is the lightest & fastest live chat assistant that will interact with customers without slowing down your website.
Scale up your customer support and ensure better customer satisfaction with the instant self-service knowledge base. The knowledge center works on any device and is optimized for search, helping to reduce your support volume by at least 40%. Use your own custom domain and integrate it with your website.
Create articles at rocket speed – Add text, images, hyperlinks, tables, related articles, and videos to articles effortlessly. Select categories, and customize your SEO details for better conversion. Reflect your brand identity and customize every detail with your own design preference and make it look like your brand.
The Knowledge base also provides actionable data to help you improve your article performance, like article performance metrics, how many customers found answers, visitors per article, and many more!
Having a community helps reduce your marketing costs significantly. Drive user engagement and increase customer lifetime value by enabling your customers to come together, connect, and collaborate on ideas, discussions, and projects.
What gets measured gets improved. ThriveDesk’s Reporting tool helps you make data-driven decisions to support and delight your customers.
Integrate with the tools you love and help your team get more done in ThriveDesk.
Change your customer support experience with ThriveDesk and give your team a better tool to thrive. You’ll be set up in minutes.
Get lifetime access from our partner, ThriveDesk today!
Deal Terms
You’ll purchase the LTD directly from the ThriveDesk website. We’ve partnered with ThriveDesk to offer the deal straight from the source.
You should contact ThriveDesk regarding a refund. This deal will adhere to ThriveDesk’s refund policy since you’ll be purchasing it from their website. There is a 14-day refund policy stated on their website.
Please check ThriveDesk’s website for full details, but our understanding is that Solopreneur and Startup LTD plans are tied to the Basic plan and the Business LTD plan is tied to the Pro plan for all future updates.
A Shared Inbox is a special kind of Inbox that lets multiple team members handle emails that come into one Inbox without any problems.
ThriveDesk adheres to the industry’s best practices and highest standards in all aspect of their work, from code to infrastructure. The data is stored and replicated over various AWS (Amazon Web Services) servers and locations. Every hour, ThriveDesk performs a backup of the data and stores it in multiple locations. Only a small number of our engineers get access to client data because we work on a “Need to know basis.”
ThriveDesk has baked in several layers of enterprise-grade security into our product, platform, and processes. Everything is 256 bit encrypted. ThriveDesk is privacy focused GDPR compliant software from day one.
There are no team-oriented features in Gmail because it was designed to be used by only one person. As part of the ThriveDesk platform, you’ll be able to take advantage of sophisticated collaboration features such as private notes, @mentions, and collision detection.
In addition, ThriveDesk has a bunch of handy features like conversation states, canned reply, powerful reporting and customer information widgets that contain full customer purchase history.
Yes. You can forward in multiple email addresses and each will have its mailbox in ThriveDesk. Your team can see and respond as desired for each brand/store. You can also have multiple assistants, chats, knowledge bases, communities, etc. Each is customized with your branding.
ThriveDesk offers several integrations that can be added to your account. These include internal integrations (assistant, knowledge base, community, etc) as well as a variety of third-party apps that can be connected to ThriveDesk.
As soon as you sign up, ThriveDesk’s onboarding workflow guides you through the process of setting up your mailbox and adding your team members in just a few clicks.
Please don’t hesitate to get in touch with ThriveDesk’s support team if you have any questions or concerns about how to set up your account!
Yes – there are API limits for the Business plan. The Standard API rate limits are applied to the plan. 50 req/min or 3000 req/hour.
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